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FAQs

Orders are usually processed, dispatched, and delivered within 5-7 business days within India (i.e., Monday – Friday)

We accept UPI, Credit/Debit Card & Cash On Delivery

You will be notified when your order is confirmed, shipped, and delivered from our warehouse on your contact number and email address.

  • Refund or Replacement will be given on Damaged & Wrong Products only.
  • To claim, complete uncut opening video is mandatory.
  • Complaints must be raised within 3 days along with video after receiving the
    damaged or wrong product.
  • To return your order, please keep the package ready and include the original invoice.
  • Contact our customer care and we will arrange a return shipment for you. For areas where return facility is not provided by our logistics partner, you can use your own partner and ship it to our warehouse. If customer sends the courier, shipment charges (maximum 70/- INR) will be adjusted in his/her refund.
  • Note - Maximum liability of refund is up to order value only.

Testimonials

"Absolutely stunning pieces! I've received so many compliments on my new necklace."

Pooja Gupta Verified Customer

"The perfect gift for any occasion. The quality is exceptional, and the customer service is top-notch."

Reshma Verified Customer

"I'm obsessed with my new earrings! They're so elegant and comfortable to wear."

Vanshita Verified Customer

"I've found my go-to jewelry store. Their unique designs and affordable prices are unbeatable.

Naincy Kaur Verified Customer

Tag us on Instagram 
@DMCollectionsbykanika 
and use our hashtag 
#dmcollectionsbykanika
& get flat 30% OFF on next order!

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